Privacy Policy

Last updated: 29.03.2026

LeDoux Moving Solutions (“we”, “us”, or “our”) owns and operates the website https://ledouxmovingsolutions.com (the “Site”) and offers moving and related services (the “Services”). Your continued use of the Site indicates that you have read and agreed to the data practices described in this Privacy Policy.

1. Information We Collect

In the course of providing our Services, we may collect and process the following categories of information:

Identifying and contact information — including your name, phone number , email address [email protected], and service location — provided when you request a quote or reach out to us directly.
Move-related details, such as pick-up and drop-off addresses, the nature and scale of the move, preferred scheduling, item inventory, and any additional instructions you share with us.
Technical and usage data — including IP address, browser and device type, pages accessed, and referral sources — gathered automatically through cookies, server logs, and similar tracking technologies.
Correspondence content from messages submitted via contact forms, email [email protected], or phone communications initiated by you.

We do not seek to collect sensitive categories of personal information unless you choose to provide them and such information is genuinely required to perform the requested Services.

2. How We Use Your Information

The information we gather is used for the following purposes:

To prepare estimates, confirm bookings, and carry out moving and related Services on your behalf.
To respond to your questions, manage scheduling, address changes, and provide ongoing customer support.
To handle payment processing and protect against fraudulent or unauthorized activity.
To maintain, operate, and continuously improve the Site through analytics and performance evaluation.
To fulfill our legal obligations and respond appropriately to lawful requests from regulatory or governmental authorities.

We may occasionally use your contact information to send service-related reminders, booking updates, or limited promotional messages. You may opt out of these communications at any time.

3. Legal Bases for Processing (If Applicable)

Where required under applicable law, we rely on one or more of the following legal bases when processing your personal information:

Consent — when you submit an inquiry form or agree to receive marketing communications from us.
Contractual necessity — when processing is required to deliver the moving services you have requested.
Legal obligation — when we are required to process data to comply with applicable laws or regulations.
Legitimate interests — such as safeguarding our operations, improving service quality, and preventing fraudulent activity, provided those interests do not override your fundamental rights.

4. Cookies and Tracking Technologies

We may employ cookies and comparable tracking tools for the following purposes:

To retain your preferences and enhance your overall browsing experience on our Site.
To gather analytics data about how visitors interact with https://ledouxmovingsolutions.com and to monitor overall site performance.
To assist with security measures and reduce the risk of fraudulent activity.

Cookie preferences can be adjusted or disabled through your browser settings. Please note that disabling cookies may limit the availability or functionality of certain features on the Site.

We share your information only in the following limited circumstances:

With third-party service providers acting on our behalf — including payment processors, hosting and IT vendors, analytics platforms, and customer communication tools — under appropriate confidentiality and data protection agreements.
With moving crews, subcontractors, or affiliated partners, strictly to the extent needed to carry out the Services you requested.
When disclosure is required by law, regulation, judicial order, or a valid request from a governmental authority.
In the context of a corporate transaction — such as a merger, acquisition, or asset sale — where your information may form part of the transferred assets.

We do not sell your personal information for monetary compensation. To the extent that applicable privacy laws classify certain data-sharing practices as a “sale” or “sharing” for targeted advertising purposes, we will respect and honor your legal rights and opt-out choices accordingly.

6. Data Security

We apply reasonable technical, administrative, and physical security measures intended to protect your personal information from unauthorized access, use, or disclosure.
That said, no transmission method over the internet and no electronic storage system is entirely immune to risk, and we are unable to guarantee absolute security of your data.

7. Data Retention

We keep personal information only for as long as it remains necessary for the purposes outlined in this Privacy Policy — including service delivery, legal compliance, dispute resolution, and enforcement of our agreements.
Once information is no longer needed for these purposes, we will securely delete or anonymize it in line with our data retention practices and applicable legal requirements.

8. Your Rights and Choices

Subject to your location and the laws that apply to you, you may be entitled to the following rights regarding your personal information:

The right to access and obtain a copy of the personal information we hold about you.
The right to request correction of information that is inaccurate or incomplete.
The right to request deletion of your personal information, subject to applicable legal exceptions.
The right to object to or request a restriction on certain processing activities.
The right to opt out of certain data-sharing arrangements or marketing communications.

To submit a privacy-related request or exercise any of the above rights, please use the contact details provided below. We may be required to verify your identity prior to processing your request.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those messages or by contacting us directly at [email protected].

9. Children’s Privacy

The Site and Services are intended for adults and are not directed at children under the age of 13. We do not knowingly collect or solicit personal information from individuals in that age group.
If you have reason to believe that a child under 13 has submitted personal information to us, please contact us promptly so that we may take the necessary steps to remove it.

10. Third-Party Websites

https://ledouxmovingsolutions.com may include links to external websites or services that are neither owned nor controlled by LeDoux Moving Solutions.
We bear no responsibility for the privacy practices of those third parties and encourage you to read their respective privacy policies before submitting any personal information to them.

11. Changes to This Privacy Policy

We reserve the right to revise this Privacy Policy periodically to reflect updates to our practices or changes in legal requirements.
Any revised version will be published on https://ledouxmovingsolutions.com with an updated “Last updated” date at the top of this page. Your continued use of the Site following such changes will be considered your acceptance of the updated Privacy Policy.

12. Contact Us

For questions about this Privacy Policy, our data handling practices, or to exercise your privacy rights, please reach out to us using any of the following:

By phone:
By email: [email protected]
Via the contact form available on https://ledouxmovingsolutions.com